Financial Times: Retailers risk losing touch with customers over diversity
Media Coverage 16th May 2019 1 minute read
The DNA of Future Retail Leadership is Green Park's and the World Retail Congress' second large scale survey of senior leaders in the retail industry. The findings suggest that the retail sector is now suffering from a crisis in leadership and is compiled from interviews with businesses of all shapes and sizes - large and small, traditional and pure play, across several sectors and around the world.
The findings reveal:
Analysis for the report concludes there are three main areas where companies need to focus their strategies to create leadership teams with the skills, attributes and behaviours in order to survive, and thrive: They are to create:
Steve Baggi, Co-Founder of Green Park and Head of Retail, said, “This report should act as a wake-up call for much of the retail sector. As technological change increases in pace and consumers interact with brands in ever more innovative ways, it’s clear that in their own words, the leadership teams at many of our leading companies appear unable to adapt and as a result risk failure in the future.
This article was published by Recruitment International on the 14th of May, 2019. To read the full Recruitment International article, click here.