The Right Assessment For You

Cultural Audit Review And Engagement (CARE)

Our Cultural Audit, Review and Engagement (CARE) framework contains a number of culture and inclusion indicators, related to internal and external best practices which is aligned to the employee journey and is used to measure how inclusive an organisation is and the extent to which any strategy has the right focus.

Our approach begins by agreeing which of our robust inclusion indicators you wish to be measured against. We then review current policies and processes and conduct confidential engagement sessions across all levels of seniority in an organisation through qualitative interviews and focus groups.

CARE helps to identify ‘disconnects’ between an organisation’s policy and the actual lived experience of its employees, customers and other stakeholders. The audit usually takes from one to three months to complete and culminates in a detailed final report with practical evidence-based recommendations and a key performance indicator dashboard for monitoring progress towards greater DEI. For many of our clients the final report is used to create a comprehensive DEI strategy or action plan for their organisation or to reassess or realign priorities within their existing one. Benefits of the CARE Framework include: 

• Identifies areas of strength, areas to be developed, and which levers can help to address areas of disproportionality, regionally and globally.
• Identification of disproportionate outcomes/decisions across the employee lifecycle and other internal and client processes.
• Prioritisation of and alignment of actions in a way that will help the business/functions to achieve their DEI ambitions.
• Scoring against a set of agreed DEI performance indicators (‘Results Dashboard’) and a DEI maturity assessment (‘DEI Maturity Model’).
• Established actions and a consistent framework to allow tracking of progress.

Whilst our CARE framework assesses inclusion across the entire employee journey, clients also have the opportunity to identify particular processes for which they require some expert analysis. This can include reviews of the recruitment, performance or progression processes or analysis of any organizational restructures with a DEI lens applied.